Help Centre
Find answers about your account, certificates, billing and more.
Getting Started
- Account setup
- Navigating the app
- Your first certificate
Creating Certificates
- Choosing a certificate type
- Using the wizard
- Issuing & signing
- PDF download
- Emailing to clients
Profile & Signature
- Updating your details
- Digital signature setup
- Signature PIN
Registration Verification
- Entering your registration
- Competent Person Schemes
- Verification process
Billing & Subscription
- Plans & pricing
- Managing your subscription
- Payment methods
- VAT invoices
Calculators
- Cable sizer
- Maximum demand
- Voltage drop
- Circuit check
- Earth fault impedance
- Solar string sizing
BS 7671 Amendment 4:2026
- What's changed
- Effective date
- How WireWrite handles it
Contact Support
- Submit a support request
- Open the support form
- Response times
Common questions
What is WireWrite?
WireWrite is a UK electrical certificate platform for issuing BS 7671 Electrical Installation Certificates (EICs), Minor Electrical Installation Works Certificates and Electrical Installation Condition Reports (EICRs). All certificate templates align with BS 7671:2018+A4:2026 (Amendment 4, effective from 2026).
Do I need to be a Competent Person to use WireWrite UK?
Issuing an EIC for notifiable work in England and Wales falls under Building Regulations Part P, and most firms operate under a Competent Person Scheme (NICEIC, NAPIT, ELECSA, STROMA, Certsure or Blue Flame). WireWrite asks for your scheme registration details during onboarding. You can still draft certificates and use the calculators while unverified, but the Issue button is disabled until your registration is added.
Is there a free trial?
Yes. Every new account gets a 30-day free Pro trial with unlimited certificates and your own company branding. After the trial, accounts drop to the Free plan (3 issued certificates per rolling 30-day window with WireWrite branding on the PDF) unless you upgrade to Pro at £5 per month plus VAT.
Can I use WireWrite on my phone?
Yes. wirewrite.co.uk is mobile-first and works as a Progressive Web App (PWA) you can add to your home screen. The full certificate wizard, calculators, dashboard, signature capture and PDF download all work on Android and iPhone browsers.
What certificates can I issue with WireWrite UK?
Three UK certificate types: Electrical Installation Certificate (EIC) for new installations and additions; Minor Electrical Installation Works Certificate for single-circuit-component replacement without altering the existing circuit; and Electrical Installation Condition Report (EICR) for periodic inspection. The wizard pre-fills based on the certificate type chosen at Step 1, all aligned to BS 7671:2018+A4:2026.
Are the WireWrite certificates BS 7671 Amendment 4:2026 compliant?
Yes. The EIC template implements BS 7671 Appendix 6 layout with running header, footer and Page N of M numbering on every page; boxes redraw cleanly across page breaks; Test Instruments and Schedule of Inspections are present. The cable sizer, voltage drop and earth fault loop impedance calculators all use the BS 7671 / IET On-Site Guide reference data. See our A4:2026 guide for what's new.
How do I get help?
Use the Contact Support link on this page to open a support form. Most queries get a response the same business day. You can also email info@wirewrite.co.uk directly. There is no paid support tier — support is the same for trial, Free, Pro and Company users.
Ready to issue your first certificate?
Start a free 30-day Pro trial. No credit card required.